Contact Us

Thank you for visiting BillyBets. We appreciate your interest in our independent reviews and affiliate content. We are committed to providing accurate and helpful information about online gambling brands. If you have questions, feedback, or specific inquiries related to our website, please use the contact methods outlined below.

Please note that BillyBets is an independent review and affiliate website. We are not an online casino, sportsbook, or gambling operator. We do not manage player accounts, handle deposits, process withdrawals, or offer direct customer support for any gambling brand.

BillyBets operates as an independent platform dedicated to reviewing and evaluating online gambling sites. Our goal is to provide unbiased information, detailed analysis, and helpful guides to assist players in making informed decisions. We publish content, including reviews, comparisons, and articles, based on our research and experience. We do not own or operate any of the gambling brands we review, nor do we hold any licenses to operate gambling services ourselves. Our role is strictly informational and advisory.

We are available to assist with matters directly related to the content and operation of the BillyBets website. This includes:

• Feedback or corrections regarding our reviews, articles, or other published content.
• Suggestions for new brands or topics you would like us to cover.
• Partnership inquiries, advertising opportunities, or media requests.
• Technical issues experienced while using the BillyBets website.
• General questions about how BillyBets operates and our review methodology.

For these types of inquiries, please refer to the relevant contact information provided on this page.

It is important to understand the limitations of our services. As an independent review site, BillyBets cannot assist with issues that fall under the responsibility of actual gambling operators. We do not have access to player accounts or internal systems of online casinos or sportsbooks. Therefore, we cannot help with:

• Player account access, login problems, or password resets.
• Verification processes (KYC - Know Your Customer) for any gambling operator.
• Deposits, withdrawals, or payment processing issues.
• Questions about specific bonuses, promotions, or wagering requirements offered by an operator.
• Disputes regarding gameplay outcomes or specific bets.
• Complaints about an operator's customer service or policies.
• Any issue requiring access to your personal data held by a gambling operator.

For any of the above, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity with the authority and access to resolve such matters.

For any problems related to your player account, including login difficulties, account verification, deposit failures, withdrawal delays, bonus disputes, or gameplay inquiries, you must contact the customer support department of the specific online casino or sportsbook where you hold the account. BillyBets does not manage player accounts, process transactions, or have any direct control over the operations of gambling brands. We cannot access your account details or intervene on your behalf. Each gambling operator has its own dedicated support channels, typically available via live chat, email, or telephone. Please refer to their official website for their contact information.

For all legal inquiries, including data protection concerns (such as GDPR-related requests pertaining to data held by BillyBets, not by third-party operators), contractual matters, or formal legal notices, please direct your correspondence to our legal department. We take all legal matters seriously and will respond in accordance with applicable laws and regulations. Please ensure your communication clearly states the nature of your inquiry and provides all necessary details. For legal correspondence, please use the following dedicated email address:

[email protected]

Please do not use this email for general feedback or customer support queries related to gambling operators, as these will not be processed by our legal team.

BillyBets respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or other intellectual property rights, please send a formal DMCA (Digital Millennium Copyright Act) takedown notice or a similar copyright infringement notification. Your notice should include the following information:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Please send all DMCA and copyright-related correspondence to:

[email protected]

BillyBets is committed to promoting responsible gambling. While we do not offer direct support for problem gambling, we strongly encourage anyone struggling with gambling-related issues to seek professional help. We provide information and links to reputable organizations that offer support and resources. If you or someone you know needs assistance, please visit our dedicated responsible gambling section for links to helplines and support groups. Remember, gambling should always be a form of entertainment, not a way to make money. Never chase losses, and only gamble with funds you can afford to lose.

We endeavor to respond to all legitimate inquiries promptly. Our typical response time for general feedback and website-related questions submitted through the appropriate channels is within 2-3 business days. Legal inquiries and DMCA notices will be handled with priority and in accordance with legal requirements, which may involve a more detailed investigation. Please note that inquiries sent to the incorrect department, or those asking for assistance that BillyBets cannot provide (e.g., account issues with an operator), may experience delays or may not receive a direct response, as they will need to be redirected or are outside our scope of service.