Contact Us

We appreciate your interest in BillyBets. This page outlines how you can contact us and clarifies what we can, and cannot, assist you with. We aim to provide clear, helpful information regarding online gambling brands through our independent reviews and affiliate content.

Please review the sections below to ensure your query is directed appropriately, which will help us respond more efficiently.

BillyBets is an independent review and affiliate website. We are not an online casino, sportsbook, or any other type of gambling operator. We do not host games, hold player accounts, process transactions, or manage any aspect of online gambling operations.

Our purpose is to provide unbiased reviews, comparisons, and information about various online gambling brands. We act as a guide for players looking for reputable and enjoyable online gaming experiences. We do not have access to player accounts, financial details, or gameplay histories from any operator.

We are here to assist with matters directly related to the content and operation of the BillyBets website. Specifically, we can help with:

• Feedback or corrections regarding our reviews, articles, or any other content published on BillyBets.
• Suggestions for new online gambling brands you would like us to review.
• Enquiries about potential partnership opportunities or advertising on our platform.
• General questions about how BillyBets operates or our review methodology.
• Reporting broken links or technical issues experienced on our website.

It is crucial to understand that BillyBets cannot assist with issues related to specific online casinos or sportsbooks. We are not customer support for these operators. We cannot intervene in disputes, access your account information, or provide real-time assistance for operational matters.

Please do not contact us regarding any of the following, as we are unable to help:

• Account access issues, including forgotten passwords or login problems.
• Queries about specific bonuses, promotions, or wagering requirements offered by an operator.
• Questions about deposits, withdrawals, payment methods, or transaction statuses.
• Verification (KYC) processes or document submissions for any online gambling brand.
• Complaints about game fairness, payout percentages, or specific game outcomes.
• Any form of customer support for an online casino or sportsbook.

For any matters concerning your personal account, deposits, withdrawals, bonuses, verification, or gameplay with an online casino or sportsbook, you must contact that operator's customer support directly. Each reputable online gambling brand provides its own dedicated support channels, which typically include live chat, email, and sometimes telephone support.

BillyBets has no access to your personal information held by these operators, nor can we influence their decisions regarding your account or funds. Contacting us about these issues will only delay you from getting the help you need from the correct source.

For all legal inquiries, including those related to our website's operation, privacy policy, terms of service, or any other legal matter, please contact us via the dedicated email address below. We take legal compliance seriously and will address all legitimate legal communications promptly.

Please ensure that all legal correspondence is clearly marked and provides sufficient detail for us to understand and respond appropriately. This email is strictly for legal matters and not for general customer support or partnership queries.

Legal Email: [email protected]

BillyBets respects intellectual property rights. If you believe that any content on our website infringes upon your copyright, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, please send a formal notification to our designated copyright agent at the email address provided below.

Your notice must include all information required by the DMCA, such as identification of the copyrighted work, identification of the infringing material, your contact information, and a statement of good faith belief. We will review and act upon all valid copyright infringement claims in accordance with applicable law.

DMCA Email: [email protected]

While BillyBets does not operate gambling services, we are committed to promoting responsible gambling. If you or someone you know is struggling with gambling-related issues, we strongly encourage you to seek help from professional organisations. Our website provides information and links to various responsible gambling resources, which offer confidential support and advice.

These resources are independent and can provide direct assistance, counselling, and self-exclusion tools. Please visit our dedicated responsible gambling page for more information and contact details for these vital support services.

We endeavour to respond to all legitimate inquiries directed to the correct channels as quickly as possible. Our typical response time for general website feedback and partnership queries is within 2-3 business days. Legal and DMCA inquiries will be prioritised and handled with the urgency they require, typically within 1-2 business days.

Please note that inquiries sent to the incorrect email address or those we cannot assist with, as outlined above, may not receive a direct response or may experience significant delays as we attempt to redirect them, if possible. Providing clear and concise information in your initial contact will help us process your request more efficiently.